Shipping Policy
Thank you for choosing Rebellion 4x4.
We work with specialist freight providers to ensure your rooftop tent or 270° awning arrives safely and securely anywhere in Australia.
Shipping Locations
We currently ship Australia-wide, including metropolitan, regional and many remote locations.
If you're unsure whether we can deliver to your area, please contact us before placing your order.
Freight Costs
Shipping costs are calculated at checkout based on your delivery location and the products ordered.
Because rooftop tents and awnings are oversized freight items, shipping costs vary depending on destination.
Order Processing
Orders are typically processed within 1–3 business days once payment has been received.
For pre-order products, estimated arrival and dispatch dates will be displayed on the relevant product page.
Delivery Timeframes
Estimated delivery times after dispatch are:
• Metro areas: 2–7 business days
• Regional areas: 4–10 business days
• Remote locations: Delivery times vary depending on carrier availability.
Please note these are estimates only and may vary during peak periods.
Depot Collection
In some locations, freight may be delivered to your nearest transport depot for collection.
If this applies to your order, our freight partner will contact you directly.
Delivery Requirements
Due to the size and weight of our products, someone may need to be available to accept delivery.
Please inspect your order before signing for delivery.
If packaging appears damaged, note this with the freight carrier before accepting the shipment.
Damaged or Missing Items
If your order arrives damaged or items are missing, please notify us within 48 hours of delivery.
Include:
• Your order number
• Photos of the packaging
• Photos of the product
We'll work with the freight provider to resolve the issue as quickly as possible.
Order Tracking
Tracking information will be provided once your order has been dispatched where available.
Delivery Delays
While we work hard to dispatch orders promptly, delays may occasionally occur due to weather, freight network congestion or circumstances beyond our control.
We appreciate your patience and will keep you informed if significant delays occur.
Questions?
If you have any questions about shipping or delivery, please contact us: support@rebellion4x4.com.au